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FAQ

Please take a look at this list of frequently-asked questions about C-Cube. If you have any further questions, please contact C-Cube Customer Support.


Q: What is an IM?

A: IM (Instant Messaging) is a type of real time communication service, in which both parties are online at the same time, and they "talk" to each other by typing text and sending pictures / files instantly.


Q: What is C-Cube?

A: C-Cube is an Instant Messaging system used to transfer text, screens and files instantly within corporate premises in a secured manner.


Q: Where does C-Cube works?

A: C-Cube works within any of the network structure (LAN / WAN / Internet)


Q: Does internet connection is mandatory for running C-Cube?

A: No.


Q: Is C-Cube using Client/Server or server less architecture?

A: C-Cube is using Client/Server architecture


Q: Can I display my company logo in C-Cube?

A: Yes. Administrator can configure this.


Q: How does administrator manage C-Cube?

A: C-Cube comes with a Web admin panel from which all activities can be managed easily from anywhere in their network.


Q: How all user accounts of my company are created?

A: C-Cube web admin panel helps to create user accounts for all users at one time using CSV file.


Q: Can I able to send files over chat?

A: Yes.


Q: Can I able to send screen shots instantly over chat

A: Yes.


Q: Can I restrict users from file transfer and capture screens?

A: Yes. This can be done with the help of Privilege setting.


Q: Can I able to send circular to all employees of my organization?

A: Yes.


Q: What are all the components of C-Cube product?

A: C-Cube Server, C-Cube Client and a web panel for admin users.


Q: Mention the supporting platform for C-Cube Server and Client

A: "C-Cube Server - Linux (Recommended), Windows. C-Cube Client - Windows"


Q: How can I get trial account?

A: Please contact us for trial account.


Q: Can I able to set meeting reminders in C-Cube

A: Yes.


Q: Can anyone add any other user as a contact?

A: It is based on the privilege set by the administrator.


Q: Is all the communication were logged?

A: Yes.


Q: Where the chat logs are stored?

A: In C-Cube server system


Q: Who can access all chat logs?

A: C-Cube administrator can access all chat logs


Q: Can I able to store my conversation in my Local system

A: Yes.


Q: How C-Cube helps me for my business?

A: C-Cube enhances the inter-office communication and thus enables your business to grow faster.


Q: Can I able to send secret messages over C-Cube

A: Yes. The recipient has to provide the password to view the message.

Q: Does User activation/deactivation is possible in C-Cube?

A: Yes.


Q: When does C-Cube send alerts?

A: If user breaks C-Cube policy settings, alert mail will be triggered


Q: Can I configure the person to whom the alert will be received?

A: Yes.


Q: What are the reports that I would receive out of C-Cube

A: Reports can be taken for Chat, file transfer, offline message and policy alert based on Department, sender, receiver and date.


Q: How can I get Licensing and pricing details?

A: Please do contact us.


Q: What are the minimum and maximum system requirements for C-Cube installation?

A: Server system configuration is based on number of users in C-Cube.



Minimum system requirement (around 150 users):

C-Cube client: Windows 2000, XP, and Vista.

C-Cube Server: Linux (Preferred), Windows

  • CPU: P4
  • Free disk space: 12GB
  • RAM: 4GB

High end system requirement (around 5000 users):

C-Cube client: Windows 2000, XP, and Vista.

C-Cube Server: Linux

  • CPU: Intel Dual core processor
  • Free disk space: Min. 25GB
  • RAM: 8GB